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Answers to common questions.


1 Post Office Lane
Crackenback NSW 2627

Check-in: 3 pm
Check-out: 10am


We love to help you plan your visit to the mountains & Tinkersfield. Contact us, we are always happy to help you with your plans & wishes

Give Us a Call

Sometimes you just need to chat over your dreams & wishes. Do not hesitate to call us. We love helping people plan their ideal getaway.

Send Us an Email

Drop us a line, if you have any questions or need help with any of your planning. We are always here to help.

Drop By and Talk

Planning a special occasion or are you just in the area and planning a return visit. We love showing people Tinkersfield. If you give us a call we can organise a visit.

I can’t wait to come back! This cabin is the perfect mix of old world beauty with modern finishes. We loved that the fire was made up and ready to light on arrival and the beautiful claw foot bath! This is a luxurious home from home!
GUEST: The Post Office


What are the check in/check out times?
Check in is from 3pm Check out is 10am. Late check outs, may be available on request.
Is baggage storage available?
Yes, please contact us and we can arrange
Are pets allowed?
Pets are allowed on request
Is there WiFi?
Yes, free WiFi is available in all accommodation
Which is the nearest airport?
The Snowy Mountains (Cooma) airport is the closest and 60kms (45 mins drive) away. The closest international airport is Canberra and 190kms (2hrs 15mins drive) away.
Where can I collect the keys?
Information will be emailed to you prior to arrival.
How close to the ski resorts are you?
Thredbo is 21kms (15mins drive) Perisher is 14mins (5mins drive and 9mins on Ski Tube)
Is it smoking or non-smoking?
All of our accommodation is non-smoking
Do you have accommodation services for those with disabilities?
At the moment all of our accommodation has a couple of stairs to enter, but stay tuned.
Do the bathrooms have baths or showers?
Most bathrooms have claw foot or hydro spa bath tubs. There is a rain shower in every bathroom and en suite.
Are there car parking spaces or a car park?
There is ample parking, immediately next to your accommodation
Is it possible to have a cot in the room?
Yes, we have cots available for use, along with a high chair.
When do I need to pay for the accommodation?
Payment of any outstanding balance is made when you check out, but payment must be guaranteed when you check in, unless agreed otherwise on the basis of the applicable rates.
Can I pay by credit card?
Yes, we accept Visa, MasterCard and American Express.
Do you have an event/meeting space? If so, how many people can it accommodate?
Our School House is built for entertaining. We hold birthday parties/dinner and weddings. Please contact us to see where we can help.
Do you have a restaurant onsite?
No, but we do have a chef, who on request, can provide meals or a full fridge or a mixture of the both. Please contact us.
Is breakfast included?
Tinkersfield supplies you with home baked bread, jam, muesli & milk and yoghurt. There is tea and a Nespresso coffee machine also.
What is the cancellation policy on my reservation?
Prior to Arrival: 60 days or more | Full Refund less 10% of total booking amount 59 days or less| | All monies paid will be forfeited unless we are able to re-book the property. Any incurred costs in re-booking will be deducted from the refund amount.

No refund can be given in the event of non-arrival or any unused services. We recommend that you protect yourself with Travel Insurance. Rates are subject to change without notice. All cancellations must be notified in writing.
How do I cancel a reservation?
We hope you don’t have to cancel, but if you do, here’s our policy…

First up, you’ll need to notify us of your cancellation in writing. If you cancel your booking more than 8 weeks before your arrival, your deposit will be refunded, less a 10% handling fee. If less than 8 weeks’ notice is given, there is a no refund of deposit policy.