Vista Guide Book
VISTA GUIDE BOOK
WELCOME TO VISTA
We’re so happy to have you here. Below you’ll find everything you need to settle in, enjoy your stay, and make the most of your time in the beautiful Crackenback region.
How to Check In
You’re welcome to arrive anytime after 4:00pm and check yourself in at your convenience.
Property address: 7 Rocky Road, Crackenback NSW 2627
Parking: There’s a parking spot just to the right of the front door (off the road). Additional free parking is available on the street.
Entry instructions:
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Enter the code 86755
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Press the ✔️ tick button (bottom right of keypad)
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You should hear the door unlock
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Turn the handle to open the door
💡 If the door doesn’t unlock, gently pull it towards you while entering the code. The front door locks automatically after two minutes, so please check it’s locked before heading out.
📩 For assistance, message via Airbnb, Booking.com, email sonja@tinkersfield.com.au or text 0419 269 079
Note: The front door code is different from your digital house guide code.
ARRIVAL & DEPARTURE
Check-in: 4:00pm
Check-out: 10:00am
We’re unable to offer early check-ins or late check-outs as our cleaning contractors service many properties in the region.
If you arrive a little early, feel free to explore some of the free resort activities listed below. Please note that access to the pool and gym starts after check-in.
When checking out, please:
Leave the home tidy
Place rubbish in bins (see location above)
Wash dishes or load and run the dishwasher
Empty the fridge
Switch off all appliances and heating
Return pool card to drawer
Clean BBQ if used
Lock all doors and windows
Return any keys if applicable
PROPERTY INFORMATION
We aim to make your stay as comfortable as possible. Please take care of the home as you would your own.
- No eating on the couches
- Shoes off inside (if comfortable)
- Please clean up any spills or marks to help us keep the space pristine for future guests
- We’re a small, family-run business (not associated with the Oaks Hotel).The reception desk at the resort cannot assist with your booking.
For any issues, please contact Sonja directly:
📩 sonja@tinkersfield.com.au
📱 0419 269 079
📶 Wi-Fi
Network: 7rockyroad
Password: 7rockyroad23
Router is above the rangehood. Please note internet may be unreliable due to the remote location and weather.
🧻 Consumables
We provide basic supplies for the first couple of days (toilet paper, coffee, tea, sugar, oil, dishwasher powder). For longer stays, you’ll find more supplies at Woolworths in Jindabyne (15 min drive).
🔥 Heating & Cooling
Reverse cycle air con (downstairs) via Mitsubishi remote
Escea Gas Fireplace – controlled with the white remote on the mantel
Bedroom panel heaters & ceiling fans
Underfloor heating (automatically controlled)
Please don’t leave heating on while out or set underfloor heating above 24°C as it may trip.
📺 TVs
There are smart TVs in the living room and both bedrooms. Log into your own Netflix or Disney+ accounts and don’t forget to log out before checkout.
🔊 Soundbar
Use the remote labeled “Soundbar” on the mantel. Pair your phone and enjoy.
🍳 Kitchen
Fully equipped with oven, induction cooktop, microwave, toaster, jug, Nespresso machine, sandwich press, dishwasher, fridge, crockery, cookware.
Please rinse dishes before placing in dishwasher (hard water area)
Clean milk frother and coffee machine after use
💡 Touch Lamps
Tap the lamp base to turn on/off.
🪟 Blinds
Remote-controlled blinds: Use the living room remote for all blinds or individual room remotes as needed.
🧺 Laundry
Washer, heat-pump dryer and sink in downstairs cupboard. Detergent under the sink. Instructions in folder in kitchen drawer.
🧹 Cleaning tools
Stick vacuum, broom, mop, dustpan – all in the ski/board storage cupboard in the entry.
🧯 Circuit Breakers
Located in the downstairs bedroom, furthest cupboard from the door.
🚮 Rubbish & Recycling
Bins are behind the green wooden fence on Rocky Road (above playground).
Red lid: Landfill
Yellow lid: Recycling (rinsed items, no plastic bags, nothing smaller than a credit card)
Please don’t leave rubbish outside – wildlife will find it!
📚 Games & Books
Located in cupboard in second bedroom. Notebook and pens in kitchen drawer.
🚲 Bikes
Please do not bring bikes inside. Store outside or in your vehicle.
🧥 Drying Cupboard
Push the button once to activate heater for 2 hours.
🍖 BBQ
Turn on gas (2 large dials), press red ignition button. Turn off when finished. Please clean after use.
🔥 Firepit
Private use only. Axe and block provided. Wood not supplied – available in Jindabyne.
🪑 Outdoor Furniture
Blue mat squares (by the lounge) can be used on cold concrete seating. Please bring them back inside.
🛏 Linen
Bed linen and bath towels provided. Please BYO pool towels and face washers.
🚰 Water
Sourced from Thredbo River. Safe to drink but may appear discoloured due to sediment.
TROUBLESHOOTING
⚡ Power outage?
Check if it’s affecting other homes or streetlights
Visit Essential Energy (postcode 2627)
Check fuse box
📡 Wi-Fi not working?
Unplug router, wait 30 secs, plug back in, wait 5 mins
⚙️ Appliance not working?
Check power, plugs, batteries
Try another device in the outlet
Look for user manual (in kitchen folder)
🚭 Smoking
Strictly no smoking inside or around the property.
🚨 Smoke & Heat Detectors
Tampering is an offence. No hidden cameras on property.
📜 Code of Conduct
By booking, you agree to the NSW Code of Conduct for STRA:
🐾 Pets
Sorry, no pets allowed – even outside. The resort is adjacent to Kosciuszko National Park with protected wildlife. Service animals permitted with prior notice.